Legal notices for MyLocTravel
Legal notices for MyLocTravel
1. Website publisher
The MyLocTravel website (as well as, where applicable, its subdomains and associated sites, including transactions.myloctravel.com and the MyLocTravel / Valras'Loc booking gateways) is published by:
MYLOCTRAVEL Legal form: SAS (simplified joint-stock company) Share capital: €1,000 Registered office: 1 avenue des Élysées, 34350 Valras-Plage, France Duration: 99 years from the date of registration with the Béziers Trade and Companies Register Company registration in progress with the Béziers Trade and Companies Register
President: – Mr. Alexandre ROBERT, residing at 2 avenue des Élysées, 34350 Valras-Plage
Managing Director: – FINANCIERE DB INVEST, SAS, 4 route d'Allanche, 15300 Murat, registered with the Aurillac Trade and Companies Register under number 978 799 195, represented by Mr. David BONNEFOY
Contact MyLocTravel: – Postal address: 1 avenue des Élysées, 34350 Valras-Plage, France – Telephone: 33 4 48 14 10 06 – Email: contact@myloctravel.com
Currently, regulated real estate intermediation activities (transactions, rentals, property management) are carried out through the company:
THE BEST PARTNER Legal form: SAS (Simplified Joint-Stock Company) Company name: The Best Partner Registered office: Immoplage Valras-Plage agency, 4 rue de Verdun, 34350 Valras-Plage, France RCS (Trade and Companies Register): 981 009 095 SIRET (French Business Identification Number): 981 009 095 00010 Professional card TGS no. CPI15022023000000001 issued by the Cantal Chamber of Commerce and Industry Intra-Community VAT number: FR58 981 009 095 Share capital: €1,000 Financial guarantees: GALIAN – Guarantee amount: €120,000 Consumer mediator: ANM Conso – www.anmconso.com
Contact The Best Partner / MyLocTravel agency in Valras-Plage: – Address: 1 avenue des Élysées, 34350 Valras-Plage – Phone: 33 4 67 09 48 03 – Email: david.bonnefoy@thebestpartner.fr
Concierge and guest services are provided, depending on the accommodation, by:
Valras'Loc - Sole Proprietor: Alexandre ROBERT - Registered with the Béziers Trade and Companies Register (RSAC) - SIRET: 478 121 767 00022 - Address: 1 avenue des Élysées, 34350 Valras-Plage, France - Email: contact@myloctravel.com - Telephone: 33 7 85 71 13 24
Important – Professional License: – Real estate agent, rental management, and rent collection activities are carried out under the TGS professional license held by The Best Partner. – Valras'Loc operates as a concierge service provider (reception, cleaning, operational management) and does not hold a "G" or "T" type professional license. It does not collect rent or security deposits on behalf of owners; these transactions are managed by the booking platforms or by the holder of the relevant professional license.
2. Website Hosting
– The website transactions.myloctravel.com and the agency pages The Best Partner / MyLocTravel are hosted by:
OVH SAS with a capital of €10,069,020. Registered office: 2 rue Kellermann, 59100 Roubaix, France. RCS Lille Métropole 424 761 419. Telephone: 08 203 203 63
– The valrasloc.com website is hosted by:
Wix.com Ltd / Wix.com Inc. SaaS Hosting Company Address: 500 Terry A Francois Blvd, San Francisco, CA 94158, USA
– Main hosting provider for www.myloctravel.com: [To be completed according to the hosting contract actually used for MyLocTravel (e.g. Wix, OVH or other provider).]
3. Technical editor / development
For sites developed via La Boite Immo (notably transactions.myloctravel.com):
La Boite Immo SAS, with a capital of €8,500,050, SIRET: 509 551 339 00062, Registered office: 57 chemin de la Maunière, 83400 Hyères-les-Palmiers, France, Telephone: 33 4 94 35 43 54, Email: contact@la-boite-immo.com
For the myloctravel.com website (Guesty platform / showcase site): – Technical booking and management solution: Guesty (SaaS) – Other technical providers may be involved in the site formatting and integrations (to be completed if necessary).
4. Activities performed
MyLocTravel SAS has the following corporate purpose (extract from the legal notice): – real estate transactions (purchase, sale, rental), – rental management, – concierge services and related services, – and, more generally, all operations that may be directly or indirectly related to this purpose.
In concrete terms: – The Best Partner / MyLocTravel handles activities subject to the professional license (transactions, rentals, management). MyLocTravel – Valras'Loc provides local concierge services (reception, cleaning, laundry, guest assistance, etc.). Valras'Loc – MyLocTravel operates as a platform for connecting, centralizing listings, and coordinating services between partner agencies, concierge services, and property owners. Valras'Loc 1
5. Personal data (GDPR)
The personal data collected via the website (contact forms, booking requests, newsletter subscriptions, owner or traveler accounts) is processed by: – MYLOCTRAVEL (SAS), as the data controller for the platform, and, as applicable, by: – The Best Partner (for requests related to real estate transactions and rental management), – Valras'Loc (for requests related to concierge services and stays). MyLocTravel 1
Main purposes: – management of contact requests and quotes, – management of reservations and stays, – customer relationship management and complaints, – management of owner/tenant account access, – commercial prospecting and sending of information (with consent or on the basis of a compatible legitimate interest), – traffic statistics and site improvement.
Legal basis: – performance of the contract or pre-contractual measures, – compliance with legal obligations (accounting, anti-money laundering, etc.), – legitimate interest of publishing companies, – consent when required by law (electronic marketing, non-essential cookies).
Rights of individuals: In accordance with the GDPR and the French Data Protection Act, you have the right to access, rectify, erase, limit, object to and port your data.
You can exercise your rights by writing to: – MYLOCTRAVEL – Personal Data, 1 avenue des Élysées, 34350 Valras-Plage and/or by email: contact@myloctravel.com
You also have the right to lodge a complaint with the CNIL (www.cnil.fr).
6. Cookies and trackers
The MyLocTravel website and associated sites (including transactions.myloctravel.com) use cookies and other tracking technologies to: – ensure the proper technical functioning of the site (so-called "functional" cookies), – measure audience and traffic (anonymized or pseudonymized statistics), – facilitate navigation and user experience, – potentially deliver personalized content and advertising (for example, via Google Analytics, Google Ads, Facebook Pixel, Hubspot, etc., depending on active settings).
On your first visit, an information banner allows you to: – accept all cookies, – refuse them (except strictly necessary cookies), – or configure your choices by purpose.
You can change your preferences at any time via the cookie management tool provided on the site or via your browser settings.
7. Intellectual Property
All content on the MyLocTravel, Valras'Loc websites and associated pages (texts, photos, videos, logos, pictograms, graphic charter, site structure, etc.) is protected by intellectual property law and remains the property of their respective owners or partners, unless otherwise stated.
Any reproduction, representation, adaptation, translation, distribution or exploitation, in whole or in part, of these elements, on any medium whatsoever, without prior written authorization, is strictly prohibited and could give rise to liability.
8. Hyperlinks
The sites may contain links to other sites (partners, booking platforms, technical providers, social networks, etc.).
MyLocTravel, The Best Partner and Valras'Loc cannot be held responsible for: – the content of these third-party sites, – their availability, – nor any damages resulting from their consultation.
Linking to the MyLocTravel website is permitted provided it does not harm the brand image and respects intellectual property rights. MyLocTravel reserves the right to request the removal of any link it deems detrimental.
9. Consumer mediation
For consumer disputes related to real estate transaction, rental or property management services provided by The Best Partner, the consumer can contact the consumer mediator free of charge:
ANM CONSO Postal address: 2 rue de Colmar, 94300 Vincennes, France Website: https://www.anmconso.com
Before contacting the mediator, the customer must have sent a written complaint to the relevant department and attempted to resolve the dispute amicably.
10. Responsibility
MyLocTravel, The Best Partner, and Valras'Loc strive to provide up-to-date and accurate information on accommodations, services, and rates. However: – information is provided for guidance only and is subject to change; – unintentional errors or omissions cannot be completely ruled out; – no guarantee of permanent availability of properties or services is given.
The website publisher cannot be held responsible for: – damages resulting directly or indirectly from the use of the website, – service interruptions (maintenance, technical incident, Internet network, etc.), – or the possible presence of viruses or malicious elements on third-party websites.
11. Applicable Law and Jurisdiction
These legal notices are subject to French law.
In the event of a dispute and failing an amicable agreement or successful mediation, the competent courts will be, unless otherwise required by law, those within the jurisdiction of the Court of Appeal of Montpellier (and more specifically, the materially competent court of Béziers).
12. Changes to the legal notices
MYLOCTRAVEL reserves the right to modify and update these legal notices at any time, in particular to take into account changes in regulations, the structure of the group (MyLocTravel / The Best Partner / Valras'Loc) or the services offered.
The version in effect is the one published on the website on the date of your consultation.
13. General terms and conditions of sale / booking (GTC)
The reference version of the General Booking Conditions is published on the “Terms and Conditions of Booking and Use” page of the MyLocTravel / Valras'Loc search engine (myloctravel.guestybookings.com / booking.myloctravel.com).
13.1. Champ d’application
These terms and conditions apply to all bookings: – made via www.myloctravel.com, – via booking.myloctravel.com and myloctravel.guestybookings.com, – or via the direct booking links on partner websites (Valras'Loc, Agde'Loc, The Best Partner, etc.).
They govern the relationship between: – “the Client” or “the Guest” (traveler), – “the Owner” (owner), – and intermediaries such as Valras'Loc, The Best Partner, MyLocTravel, or any affiliated platform, as defined on the official “Terms and Conditions of Booking and Use” page: myloctravel.guestybookings.com
13.2. Price
Prices are shown in euros (€), inclusive of all taxes, unless otherwise stated. They take into account: – the period of stay, – the duration, – the type of accommodation, – the number of people, – and the included services (linen, cleaning, concierge, etc.), as specified in each listing and on the booking engine. myloctravel.guestybookings.com 2Valras'loc 2
Tourist tax may be included or charged separately depending on the destination; details are provided at the time of booking.
13.3. Payment terms
Payments are made via the secure payment solutions offered on the MyLocTravel search engine (by credit card, and possibly other methods depending on the offers). myloctravel.guestybookings.com 1
D’après la rubrique “Payment and Flexibility with MyLocTravel” :myloctravel.guestybookings.com 1
– Option 1 – Standard Payment: – for bookings made more than 60 days before arrival: – 30% is due at the time of booking, – 70% is collected 60 days before arrival.
For other cases (bookings made less than 60 days before arrival, other payment options possibly offered), the applicable conditions are those displayed in real time on the booking engine and recalled in the confirmation email.
13.4. Security Deposit / Guarantee
Some accommodations may require a security deposit, most often in the form of: – a credit card imprint or pre-authorization, – or, in some cases, an insurance/cover solution, when this service is offered. myloctravel.guestybookings.com 1
The amount, duration of the pre-authorisation and the conditions for debiting in case of damage or non-compliance with the house rules are indicated on the accommodation sheet and/or during the booking process, as well as in the detailed terms published on the “Terms and Conditions of Booking and Use” page.
13.5. Cancellation, modification and no-show conditions
Cancellation and modification policies depend on the chosen rate (flexible, semi-flexible, non-refundable, etc.) and are clearly displayed: – in the booking process, – on each accommodation's page, – and in the confirmation email sent to the Client. myloctravel.guestybookings.com 2booking.myloctravel.com 2
The detailed booking terms and conditions (deadlines, percentage fees, consequences of no-shows) can be found on the following page: – https://myloctravel.guestybookings.com/en/terms
In case of conflict, the conditions displayed on the booking engine at the time of booking shall prevail.
13.6. No right of withdrawal
In accordance with Article L221-28, 12° of the Consumer Code, the 14-day right of withdrawal does not apply to contracts relating to:
"The provision of accommodation services, other than residential accommodation, which must be provided on a specific date or during a specific period." Airbnb
Tourist stay bookings made via MyLocTravel are therefore firmly committed, subject only to the contractual cancellation conditions stipulated in the reserved rate.
13.7. Customer Obligations
The Client agrees in particular to: – provide accurate information (identity, contact details, number of travelers), – respect the maximum occupancy of the accommodation, – respect the house rules, the neighborhood, and the condominium regulations, – not organize any unauthorized events, parties, or filming, – report any damage or malfunction immediately to the manager or concierge service (Valras'Loc / MyLocTravel / The Best Partner, as applicable). Valras'loc 2myloctravel.guestybookings.com 2
13.8. Complaints and mediation
In case of any difficulty related to the booking or the course of the stay, the Client is advised to contact first: – MyLocTravel / Valras'Loc via the contact forms or the email address contact@myloctravel.com, – or, for disputes concerning a management mandate / residential lease, the agency The Best Partner – Immoplage.MyLocTravel 2booking.myloctravel.com 2
For consumer disputes relating to The Best Partner's real estate activities, the competent mediator is ANM Conso, as indicated in point 9.
13.9. Applicable Law
These General Terms and Conditions of Sale/Reservation are governed by French law. In the event of any discrepancy in interpretation between a translation and the French version, the French version shall prevail.